Week 2 Quiz

In the illustrative first-year seminar, a listener hears the words "plate waste" over the hum of the projector fan and then turns her phone face down to follow the speech. Turning the phone face down is which stage of the listening process?

Select one.

• Receiving
• Attending
• Remembering
• Responding

At a neighborhood association meeting, members hear a pitch to fund a youth soccer team's travel and weigh whether its reasons and evidence hold up. Which type of listening are they using?

Select one.

• Comprehensive listening
• Empathic listening
• Critical listening
• Appreciative listening

True or false: In this course, critical listening means listening for what is wrong with a speech so you can reject it.

True or false.

• True
• False

A friend calls to say they did not get the job they wanted. You listen to understand how they feel, without judging or trying to fix it. Which type of listening is this, and what is it focused on?

Select one.

• Empathic listening, focused on the speaker's feelings
• Comprehensive listening, focused on the content of the news
• Critical listening, focused on the strength of the reasons
• Discriminative listening, focused on changes in tone

In a chemistry lab-group meeting, one member nods along the whole time while scrolling a phone, then cannot say which section of the report they were given. Which barrier is this, and which active-listening habit best exposes it?

Select one.

• Information overload, cured by taking lean notes
• Prejudging, cured by withholding judgment
• Semantic noise, cured by defining terms
• Pseudolistening, cured by focusing and then paraphrasing

For the illustrative first-year seminar audience, which of these findings belong to the situational lens? Select all that apply.

Select every option that applies.

• The seminar is required, so the audience is captive
• Most listeners have likely never asked where the dining hall's food goes
• The speech has a five-minute slot
• The listeners sit together in a classroom
• Most listeners are first-year students from a mix of majors

A speaker is profiling the first-year seminar audience for a speech on dining-hall food waste. Which statement is audience analysis rather than stereotyping?

Select one.

• This audience does not care about waste, so the speech should scold them
• Most first-year students are likely new to the dining hall's routines, which I can check by asking a few classmates
• First-year students never pay attention, so the speech should be as short as possible
• Everyone in a seminar thinks the same way about food

The running speech's audience profile reads the first-year seminar through 3 lenses, and each lens gets 1 finding and 1 adaptation. How many filled cells does the complete profile have?

Select one.

• 3
• 5
• 6
• 9

Asked to analyze an audience of college students, a chatbot returns: "College students are busy, budget-conscious, and always on their phones." (This exchange is illustrative.) What is the main problem with it as an audience profile for the first-year seminar?

Select one.

• It is a demographic cliché with no psychographic or situational findings and no adaptation column
• It uses too many lenses for a five-minute speech
• It focuses too much on what this seminar already knows about plate waste
• It is psychographic analysis, which an informative speech does not need

Midway through the running speech, several listeners frown at the word "diverted," and the speaker adds "sent to donation or to compost." In the course's six-element model, what are the frowns?

Select one.

• The channel
• The message
• Noise
• Feedback